Fd77 app's Privacy Policy
— Keeping your information safe is our responsibility

Fd77 app (https://fd77app.win) places the highest importance on user privacy. This privacy policy explains how fd77 app collects, stores, and uses your personal information. By accessing or using fd77 app, you are considered to have consented to this privacy policy.

This policy applies to all fd77 app services, websites, and mobile applications. We believe transparency is the foundation of trust — this policy is written in plain language so you can fully understand everything.

Fd77 app collects certain information necessary to provide its services. Details are outlined below:

Fd77 app uses the data it collects for the following purposes. Each use has a specific and legitimate reason, and your data is never used beyond the scope of your consent.

• To complete account registration and identity verification.
• To successfully process deposit and withdrawal transactions.
• To personalize gaming services and enhance your experience.
• To detect and prevent fraud, money laundering, and other illegal activities.
• To keep you informed about bonuses, promotions, and important updates.
• To meet legal obligations and satisfy regulatory requirements.
• To improve the quality of customer support services.
• To identify and resolve technical issues on the platform.

Fd77 app never sells or rents your personal data for commercial purposes. In limited circumstances, certain information may be shared with specific parties, and strict confidentiality agreements are enforced in every such case.

• Payment Processor: To process transactions with payment partners such as bKash, Nagad, and Rocket.
• Law enforcement: Where required by court order or legal obligation.
• Security Partners: With security service providers to prevent fraud and cyber attacks.
• Game providers: With approved software partners for the purpose of delivering gaming services.
• Regulatory Authority: For licensing and compliance verification.

Outside the circumstances described above, fd77 app does not share your information with any third party without your consent.

Fd77 app uses cookies and similar tracking technologies on its website and app. Cookies are small data files stored on your device that help improve the service.

• Essential cookies: Essential for login sessions and security — these cannot be disabled.
• Functional cookies: Helps remember your preferences and settings.
• Analytics Cookies: Used to understand usage patterns — you can disable these at any time.
• Security Cookies: Used to identify fraudulent activity.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may prevent some fd77 app features from working properly.

Fd77 app uses industry-leading technology to protect your data. Our security infrastructure is regularly audited by independent third-party experts.

• 256-bit SSL/TLS encryption is applied to all data transmissions.
• Sensitive data at rest is protected with AES-256 encryption.
• Two-factor authentication (2FA) adds an extra layer of security to your account.
• Suspicious login attempts are automatically detected and blocked.
• Our security team monitors systems 24/7.
• Passwords are never stored in plain text — only hashed versions are retained.

As a fd77 app user, you have important rights over your personal data. We fully respect all of these rights.

• Right to Know: You may request to see what information fd77 app holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data beyond what is legally required to be retained.
• Right to Restrict Processing: You may request that your data be used only for specific purposes.
• Right to Data Portability: You may request a copy of your data in a readable format.
• Right to object: You may object to the processing of your data under certain circumstances.

To exercise these rights, contact the fd77 app support team. We typically respond within 30 business days.

Fd77 app does not retain your data longer than necessary. Retention periods are determined based on the type of information.

• Identity and contact information is retained for as long as the account remains active.
• Financial transaction records may be retained for up to 5 years after account closure as required by law.
• KYC documents are retained for a defined period in accordance with regulatory requirements.
• After account deletion, most personal data is permanently removed within 90 days.

Fd77 app works with select third-party service providers that support the platform's functionality. These partners may have their own privacy policies. fd77 app only works with trusted and recognized partners.

• Payment gateway partners are PCI DSS compliant.
• Game software providers are internationally licensed.
• Cybersecurity partners maintain the highest industry standards.
• Strict data processing agreements are in place with all partners.

Fd77 app is intended for users aged 18 and above only. We do not knowingly collect information from anyone under the age of 18.

• Users under 18 years of age are not permitted to register on the fd77 app.
• If a minor's information is identified, it will be deleted immediately.
• If a parent or guardian believes their child has registered, please contact support immediately.

Fd77 app may update this privacy policy from time to time. Users will be notified in advance of any significant changes via notification or email.

Continued use of fd77 app after any changes takes effect will be considered acceptance of the updated policy. Please check this page regularly.

For any questions, concerns, or requests regarding your personal data or our Privacy Policy, please reach out to the fd77 app support team. Our team is available 24/7, seven days a week, and ready to assist you.